Duncanville Independent School District, serving over 13,000 students across 18 campuses in Duncanville, Texas, and parts of Dallas, Cedar Hill, and DeSoto, faced challenges in managing digital resources. With a variety of tools in use, staff struggled to effectively manage applications and roster students for programs.  

Duncanville ISD lacked a cohesive system for managing applications and rostering students. CTO Shawntee Cowan described the district’s situation as “a toolbox with random tools that nobody actually knew how to use.” Administrators couldn’t track which programs were worth purchasing, and rostering updates often took 6–9 weeks to complete. These inefficiencies hindered the district’s ability to maximize digital learning resources and make data-driven decisions.  

Duncanville ISD adopted ClassLink to resolve its application management and rostering challenges. The district implemented ClassLink's Single Sign-On (SSO) to provide seamless access to all digital resources and files, whether in the classroom or at home. ClassLink Analytics offered administrators detailed insights into app usage, enabling informed decisions about license renewals. Additionally, the ClassLink Roster Server utilized open data standards to transform roster updates from a weeks-long process to real-time efficiency. Since implementation, Duncanville ISD has streamlined access to resources, enhanced technology management, and empowered administrators to make strategic, data-driven decisions.