In the heart of West Tennessee, Collierville Schools serves around 9,500 students with a community that deeply values education. With iPads for all PreK–8 students, MacBook Airs for high schoolers, and dual devices for every teacher, the district's tech environment is as robust as it is complex. For Lisa and Emily, two former teachers turned tech leaders, this meant managing a sprawling digital ecosystem while protecting student data and supporting educators.
Challenge
Before ClassLink, digital access was chaotic. Teachers juggled a dozen websites and logins, while Lisa spent days creating spreadsheets to roster students manually—sometimes generating 36 files just for one vendor. Worse, as cybersecurity threats grew, the district struggled to interpret and act on dense technical standards. It felt overwhelming trying to protect sensitive data while keeping everything running smoothly.
Solution
ClassLink changed the game. Most transformative was DataGuard. After a serious breach from an outside vendor, Lisa and Emily leaned on ClassLink to mask PII and protect their community. With LaunchPad, students and teachers now access all their digital tools from a single dashboard—no more password headaches. Roster Server and OneSync automated rostering and account provisioning, cutting tedious tasks from days to minutes. The Cybersecurity Rubric (CR) turned complex frameworks into plain language, helping district leaders understand and champion better practices. And with ClassLink Academy, help articles, and the always-responsive support team, Emily never feels alone.
Results
Today, Collierville’s tech team spends less time troubleshooting and more time empowering teachers. Students are protected, systems run smoothly, and new vendor adoption is seamless. Lisa and Emily now lead with confidence, backed by tools that safeguard their district and a partner they can trust. As Lisa puts it, “Customer success at ClassLink is second to none.”
“Think about all the time you're spending managing your lists, the logins for your teachers, the data that you’re potentially sending to vendors… ClassLink is a bargain for what you’re paying for!”