Fairbanks North Star Borough School District in Alaska serves approximately 11,000 K-12 students. With a diverse student population, the district has embraced digital learning to enhance access to educational resources. Megan Douglas, a tech lead with experience in various roles, has witnessed the district’s digital transformation and the growing need for efficient technology management.

Before ClassLink, the district relied on outdated manual processes, including “pen and paper” methods, to manage student and staff accounts. As they transitioned to modern digital tools, educators faced challenges with multiple logins and account management, creating inefficiencies and accessibility issues. The district needed a streamlined solution to simplify access, automate resource management, and provide IT staff with better troubleshooting capabilities.

ClassLink provided a comprehensive solution with LaunchPad, the ClassLink Management Console (CMC), and Roster Server. LaunchPad streamlined access by allowing students and staff to sign in once and instantly access their digital resources. Teachers also benefited from its ability to organize apps, assignments, and class setups efficiently.

Roster Server automated the import and synchronization of student and staff data, eliminating manual uploads and reducing errors. Rule-based Permissions enabled the district to assign resources by grade level, school, or role, ensuring a more tailored digital learning experience. Additionally, the CMC’s impersonation feature allowed IT staff to troubleshoot user issues remotely by simulating user experiences.

Since implementing ClassLink, the district has significantly improved efficiency and reduced IT workload. Analytics have helped leaders track app usage and optimize vendor contracts. With enhanced resource management and troubleshooting capabilities, Fairbanks North Star Borough School District continues to refine its digital ecosystem, ensuring students and staff can focus on learning rather than navigating complex systems.